THIS TECHNOLOGY USED BY BOMBARDIER, BASED ON AUGMENTED REALITY, AS WELL AS REDUCING COSTS AND RESPONSE TIME, CONTRIBUTES TO AN INCREASE IN TECHNICAL CAPACITY, PLACING IT AT A SINGLE CLICK, GUARANTEEING THAT THE SERVICE OPERATION CAN BE DONE IN THE SAFEST AND MOST EFFICIENT WAY.
Thanks to the use of XM Reality (technology based on the application of augmented reality), Bombardier engineers receive advice and recommendations in real time for better decision making in the maintenance processes of its Railway Control Solutions (RCS) division, whose team works at the Railway Signaling Excellence Center of San Sebastián de los Reyes. Augmented reality (AR) is a concept where graphics is combined with live data to provide an enhanced video stream. The technology is similar to virtual reality (VR) but with the crucial difference that it provides support for two-way communication using video, audio and graphics.
This technological solution allows the optimization of maintenance services, both fixed and on-board installations, making possible the realization of these works in a faster, more efficient and economic way. The XM Reality, in addition, makes possible the exchange of knowledge in real time between engineers and technicians through the use of augmented reality.
Through this system each user uses an application installed on their mobile device / PC or smart glasses. The application connects to the company’s servers in the cloud and an encrypted connection between users is made.
Once users are connected, they can share video sequences and provide instructions using hands overlay technology or using text overlay. They can also capture images and on some platforms, video. The use of augmented reality allows to transfer any technical aspect to the expert, instead of making the expert who moves.
This technology used by Bombardier, based on augmented reality, as well as reducing costs and response time, contributes to an increase in technical capacity, placing it at a single click, guaranteeing that the service operation can be done in the safest and most efficient way.