SENER will develop a study on passenger experience for UIC

SENER is going to develop a new study for the International Union of Railways (UIC), this time dedicated to best practices and future trends in the passenger experience in the railway sector. The priorities of this study will be to provide, based on the analysis of real cases, a global vision of the best practices on the integral experience of the railway customer during their journey, as well as to carry out an investigation of the future challenges in the coming years. This Project respond to the Sector Vision “Challenge 2050” in relation to the “Value Added Services” promoted by the European community of rail operators and rail infrastructure managers.

This new study joins others carried out by SENER for UIC, consolidating SENER as a reference engineering company for UIC.