SICE improves the travel experience of users of Line 6 of the Santiago de Chile Metropolitan Railway


The line was , opened by the President Michelle Bachelet, last November 2nd.

In this project, SICE has implemented a modern comprehensive communication and security solution on Line 6 of the Santiago de Chile Metropolitan Railway that allows more than 65 million estimated annual passengers to plan their trip, know their travel time, destinations, sites of interest, contingencies, etc. all in real time. The system is able to gather all the information of interest for the passenger, monitor all the facilities through an extensive CCTV network and connect to traffic management systems and Metro incidents. The solution is completed with interactive posts in each station that present intermodal information, and allow travellers to search to locate destinations and services of interest.

The information and communication technology with the passenger implemented by SICE allows the ten new stations distributed along the 15 kilometres of line to offer timely information in real time through large digital screens located at each station and public-address messages. The screens offer different types of information such as destination or waiting time, but also on the level of occupancy of each car to facilitate the distribution of passengers on the platforms and trains. The stations also have intercoms to communicate with the control centre in case of incidents or to provide information needs.

This differential solution with great added value is part of SICE’s portfolio of solutions and has been hitherto already implemented in other projects in Spain, Colombia, Algeria and Saudi Arabia.